Sales Consultant
Company Description
We are a premier authorized dealer of BYD vehicles, committed to delivering cutting-edge electric vehicle (EV) technology and exceptional customer experiences across Indonesia. We specialize in providing a full range of BYD electric and hybrid vehicles, from eco-friendly sedans to high-performance SUVs, catering to both individual and business customers who prioritize sustainability and innovation.
Role Description
This is a full-time on-site role as a Sales Consultant at Bipo located in Tangerang. The Sales Advisor will be responsible for:
1. Customer Engagement:
Greet and assist customers visiting the dealership.
Identify customer needs and recommend appropriate BYD vehicles and financing options.
2. Sales Process Management:
Conduct vehicle presentations and test drives.
Prepare quotations, sales agreements, and ensure proper documentation.
Follow up with customers to close sales and handle post-sale inquiries.
3. Product Knowledge:
Maintain an in-depth understanding of BYD products, features, pricing, and promotions.
Stay up-to-date on automotive industry trends and technologies.
4. Team Collaboration:
Work closely with the finance, marketing, and service departments to ensure excellent customer service.
Participate in sales meetings and contribute to achieving dealership sales targets.
5. Customer Relationship Management:
Build and maintain long-term relationships with customers to encourage repeat business.
Maintain accurate customer records in the CRM system.
6. Sales Reporting:
Provide daily and weekly sales performance reports.
Track leads and conversions for analysis and strategy improvement.
Qualifications
Preferably 2 years of sales experience in the automotive industry
Fresh graduates are welcomed
Strong Communication and Customer Service skills
Proven track record in delivering effective training programs
Ability to collaborate with cross-functional teams